2 Hour Live Interactive Masterclass:
Building Mentally Tough High Morale 911 Teams
Presenter: Jim Marshall
May 16th, 2024 - 1 PM EST / 10 AM PST
Cost to Register: $49.00
Duration: 2 Hours
During this live interactive Masterclass with Jim Marshall, attendees can look forward to participating in breakout discussion rooms and being able to download a certificate of completion after the class.
Topics Covered:
- Define the four pillars of mental toughness
- Identify how to support your peers in growth of their mental toughness
- Define morale and how to uphold High team morale through shared adversity
- Q&A
Jim Marshall, M.A., L.L.P
CEO, The 911 Training Institute
Jim Marshall, M.A., L.L.P. is CEO of the 9-1-1 Training Institute. 911TI’s courses and “psych tools” empower 911 Professionals for personal resilience, peer support, and mastery of mental crisis calls. Jim, a licensed mental health professional for over 35 years, was founding chair and CEO of the non-profit 9-1-1 Wellness Foundation, and co-chaired the working groups that created the national Standard on Acute/Traumatic and Chronic Stress Management and the 2022 Standard to Protect the Well-being of 9-1-1 Professionals. Jim is co-editor of The Resilient 9-1-1 Professional: A Comprehensive Guide to Surviving & Thriving Together in the 9-1-1- Center (Amazon). He blames his sick sense of humor on chronic exposure to his 9-1-1 colleagues, to whom he is forever grateful. To learn more about 911TI, visit www.911training.net.